Privacy Policy
Our Commitment to Your Privacy
- Catch Training is committed to protecting the privacy of our students and website visitors. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
- We may collect personal information such as your name, contact details, date of birth, Unique Student Identifier (USI), employment details and payment information when you enrol in a course, make an enquiry or use our website.
- We may also collect information automatically through cookies and similar technologies when you browse our website, including your IP address and browsing behaviour.
How We Use Your Information
- To process your course enrolment, manage bookings and issue Nationally Recognised qualifications or Statements of Attainment.
- To meet our regulatory and reporting obligations as a Registered Training Organisation, including reporting to the National VET Data Collection.
- To communicate with you about your course, respond to enquiries and, where you have consented, send you marketing information.
- To improve our website, courses and services.
Disclosure of Your Information
- We may disclose your personal information to government bodies and regulators as required by law, including the National Centre for Vocational Education Research (NCVER) and the USI Registry.
- We may share information with trusted service providers who assist us in operating our business, such as payment processors and IT providers, under strict confidentiality obligations.
- We do not sell your personal information to third parties.
Data Security
- We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, including secure storage systems and restricted staff access.
Access and Correction
- You may request access to, or correction of, the personal information we hold about you at any time by contacting our team.
Contact Us
- If you have any questions about this Privacy Policy or wish to make a complaint about how we have handled your personal information, please contact us on 02 8007 3427 or catch@catch.nsw.edu.au.
Any Questions? Please reach out to our friendly team on 02 8007 3427 or catch@catch.nsw.edu.au