Food Safety

Start with the specific skills, unit codes or certification your employer requires. Compare the course outcomes and entry requirements rather than choosing only by course title or price.

No. Categories may contain national units, regulator-specific training and non-accredited skills courses. Check each course’s stated outcome before enrolling.

Yes. Use the live booking system to compare available classes. Each course has its own timetable, venue and requirements; not every option will be available at every location.

Not necessarily. Select what is relevant to your duties and goals. A bundle can be convenient, but should not lead you to book training you do not need.

Yes. Tell Catch about your industry, roles, existing training, group size and preferred dates. We can discuss suitable options before confirming a group quote.

People who handle food and want training in hygienic work practices. Confirm the unit and training required by your employer before enrolling.

Catch’s Food Hygiene course lists SITXFSA005 Use hygienic practices for food safety. Check your enrolment details for the current training outcome.

No. Food Hygiene focuses on hygienic practices. The FSS course includes additional training and NSW-specific certification requirements.

People who will oversee food-handling practices in relevant food businesses. Check whether your business needs an FSS and whether this course suits its activities.

SITXFSA005 Use hygienic practices for food safety and SITXFSA006 Participate in safe food handling practices. NSW FSS training also includes NSW-specific requirements.

FSS goes beyond the introductory hygiene unit and addresses the supervisory training and certification pathway. A Food Hygiene course alone should not be assumed to meet it.

Existing NSW Food Safety Supervisor certificate holders who need to renew their certification. Have the certificate and expiry date available when discussing eligibility.

Recertification is for people who have already held NSW FSS certification. New learners should compare the full Food Safety Supervisor course.

Contact Catch promptly with the issue and expiry dates. NSW Food Authority limits eligibility for the recertification pathway; an old certificate may require the full course instead.

Use the course summary and the exact class selected in secure booking. A listed class duration may not include pre-work, breaks, later assessment or additional bundle components.

Read your booking confirmation and pre-course information. Complete any required preparation, check the venue and arrival time, and contact us early if a link or instruction is missing.

Follow the instructions for your specific course. Bring the required identification and any listed materials. Regulated courses such as White Card can require more than one photo ID.

A Unique Student Identifier is generally needed for nationally recognised training, subject to applicable exemptions. Keep your name consistent across enrolment and identification, and use our USI information page if you need help.

Contact Catch before paying so we can discuss the course demands and available support. Adjustments must remain consistent with the required training and assessment outcome; support is not an automatic exemption.

Tell the trainer or contact the team as early as possible. Ask about the applicable support and reassessment arrangements. We cannot promise a pass, a free reassessment or removal of mandatory requirements.

Age rules differ by course. Confirm eligibility with Catch before booking, including any parent or guardian consent and restrictions that may apply to work after training.

Use Find dates and book to view live availability, then check the exact venue, date and time before paying. Not every course runs at every Catch location.

Contact the team about future dates or a group enquiry. A retained course page is not proof that a public class is currently scheduled, and a preferred date is not confirmed until accepted.

The selected class or bundle in secure booking shows the current price. Check all inclusions and any applicable terms before payment; group pricing is quoted separately.

Afterpay is available where offered at checkout and subject to provider eligibility and terms. Organisations can discuss invoicing with Catch. Neither option is automatic for every course or booking.

Yes. Use our organisation and group-training enquiry pathways to discuss participant numbers, courses, timing and billing. Individual learners must still meet the relevant enrolment and assessment requirements.

Discuss the location, facilities, group size and course requirements first. Suitable onsite delivery, timing and trainer availability must be confirmed before a group booking is agreed.

Contact Catch with your name, course, booked date and reference. Read the refund and booking conditions before making other plans. A request is not a confirmed change; conditions and fees may apply.

The timing and document depend on the course. Required assessment and enrolment checks must be completed first; regulator-issued cards can have separate processing steps. Confirm timing with Catch if you have an employment deadline.

Contact student support with your name, course, attendance date and booking reference if available. Explain the issue without sending identity documents through a general enquiry; follow the team’s instructions for verification.